Once the download is complete, you create a recovery drive using a USB stick. You then download the recovery image from Microsoft's download site. You first login using your Microsoft ID and select your registered Surface tablet. Obtaining and using the provided recovery media is a 4-step process. If for some reason you cannot get to the built-in recovery tools (you should always try this first), Microsoft provides a recovery image for each Surface version. If you can't get to those recovery tools, what do you do?įortunately, Microsoft has this well in hand. Microsoft's Surface tablet series has some great recovery technology built into it, thanks to both the firmware and the recovery features in Windows 8.1. And, you'll generally find that hardware breaks at exactly the worst time possible. Understandably, any piece of technology hardware comes with the stigma that it will break at some point. While the Microsoft Surface is a solid product, things happen.
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